I had a communication challenge with a valuable member of my team. We were getting our wires crossed somehow.
It was really frustrating us both. It started to impact our working relationship and I didn’t know how to solve it.
I had just starting using an FD coach as part of my development programme signed off by the MD.
My coach helped me explore my approach to communicating with people, helped me really understand viewpoints different from my own and come up with additional approaches.
I was able to improve and adapt how I communicated, quickly resolving the coms issues with my team member.
I rely them even more now, which is huge help given the heavy workload I have.