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Terms & Conditions

Terms + Conditions of Use

Your use of this website and the documents, files and other information available through it, is subject to the following terms and conditions, as amended by us from time to time 

Disclaimer

Use of, and access to, this website does not, of itself, create an accountant/client relationship between you and Emerson Nash Enhance Ltd. Where such an arrangement does exist, it is governed by separate terms of engagement, which state our standard terms and conditions of business. You should check that you agree to those terms and conditions before ordering any services and goods .

The information provided on this website is not, in any way, an invitation or recommendation to buy any products or services featured. This website is designed for the information of readers only, and readers should not act on any of the information contained in it without seeking professional advice. Nothing on this website constitutes financial, legal or other professional advice; nor does the transmission, downloading or sending of any information create any contractual relationship. If you require advice or information on a specific issue, please email coaching@enhance.coach or call +44 (0)203 500 6300

We use reasonable endeavours to ensure that the data on our website is accurate, and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, Emerson Nash Enhance Ltd and other group companies disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the website. We will not be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of this website, save where such liability cannot be excluded by law. We do not give any warranty that the website is free from viruses, or anything else which may have a harmful effect on any technology and/or device

Jurisdiction

These terms and conditions are governed by, and are to be construed in accordance with, English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts. If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed; and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected

Copyright

Copyright in the material (text, graphics, their selection and arrangement, software compilations, underlying source code) contained in this website, belongs to Emerson Nash Enhance Ltd. All rights are reserved. None of this material may be reproduced or redistributed without our express prior written permission. You may, however, download, store, or use material from our website for your own non-commercial use. Electronic links to any part of this website requires the consent of Emerson Nash Enhance Ltd. Please email requests to coaching@enhance.coach.

Privacy  

Personal Information

Emerson Nash Enhance Ltd (enhance) and other group companies do not capture and store any personal information about individuals who access this website, except where you voluntarily provide your personal details via email, or by using an electronic form, or enquiring about any of our services, newsletters, courses or events. The personal information may include your name, company, job title and contact details. We may hold records of your contact with us, eg notes from telephone conversations, meetings or email correspondence. We may also hold information available from public sources, eg, from commercial data sources or social media. We do not hold personal information in an identifiable format for longer than is necessary.

Enhance is committed to safeguarding your personal information and complies with current date protection legislation including GDPR.

Use and provision of information

Any personal information you supply will be used to provide the information or service you have requested. We may be unable to provide the service if you do not provide us with certain information. We will make it clear where providing information is optional. We may send you direct communications about services or events you may be interested in. You may at any time change your preferences for receiving marketing communications by contacting us on the details below.

Sharing of personal information

Personal information is not sold or traded with third parties. It may be disclosed to third parties if this is required to provide a service or required by law, and will be indicated on the web page and/or relevant form at the point of collecting information from you. We undertake to ensure that any third party complies with data protection legislation and we only provide the minimum personal information in order for them to provide the required service. We take all steps reasonably necessary to ensure that your data is kept securely.

Who do we share your personal data with?

We may share your personal data with the following categories of third party processors:

  • our email, automation, marketing and publicity services providers
  • our database operators and data management and data hosting service providers
  • our website hosts, operators, IT support providers and software developers
  • your social media providers
  • our Associates – trainers, facilitators, coaches, mentors, consultants
  • our auditors, technical consultants and legal advisors

If you are one of our Associates we will share your data with our customers for the purposes of providing services and growing our business.

We will make sure that all third parties respect your personal data and comply with data protection laws. They are not permitted to use or share your personal data except as necessary to perform services on our behalf or to comply with legal requirements.

How long do we keep your data?

We will keep your data only for as long as we need it. How long we need data depends on what we are using it for, whether that is to provide services to you, for our own legitimate interests or so that we can comply with the law. We will review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will either delete it securely or in some cases anonymize it.

Statistical Data

Statistical data about usage patterns is automatically collected on our website using ‘cookie’ technology. This information is collected to provide us with an understanding of the areas of interest on our site, enhance your online visit, and is kept only for as long as required for this purpose. It is not used to identify any individual. Emerson Nash Enhance Ltd is registered with the Information Commissioner’s Office under registration no. ZA164951. If you have any queries or comments, please email coaching@enhance.coach

 Cookies

Please be aware that this website uses cookies. A cookie is a text file (used by many websites) to identify your computer to a server. Cookies in themselves do not identify the individual user, just the computer used. The use of cookies by Emerson Nash Enhance Ltd complies with the EU Privacy Directive, adopted by the UK in its updated Privacy and Electronic Communications Regulations which came into force on 26 May 2012. The so-called “Cookie Law” requires websites to obtain consent from visitors to store or retrieve any information on a computer or any other web connected device, like a smartphone or tablet. Implied consent: Emerson Nash Enhance Ltd uses cookies purely for analytical purposes (for example, to count the number of visitors to our website) and does not collect any sensitive personal data. These cookies allow us to distinguish you from other users to the website, thus helping us provide you with a good experience when you browse our website (for example, by making sure you find what you need easily). As such, and in accordance with the Information Commissioner’s guidance on the Privacy and Electronic Communications Regulations, by visiting this site, we understand that you have given your “implied consent” for cookies being set on your device. If you have any queries or comments, please email coaching@enhance.coach

Legal Information

Emerson Nash Enhance Ltd (Registration No: 11162231), is a private limited companies, registered in England and Wales.. Registered office: 17, Cherrywood Drive London SW15 6DS Telephone: +44 (0)203 500 6300 Email: coaching@enhance.coach

Complaints

If you would like to discuss with us how our service could be improved, or you are dissatisfied with our service, please let us know by emailing coaching@enhance.coach or call +44 (0)203 500 6300 We will investigate any complaint promptly and carefully, and do all we can to resolve matters.